We’re here to help you!

We have a small dedicated team who will assist you with all your customer needs. All of your correspondence will be with real people. We pride ourselves on ensuring we have satisfied customers.

Technical Support

Our team of experts is dedicated to helping you. Submit a ticket or email us: support@shaperobotics.com. We shall get back to you within 24 hours on weekdays.

Is one of your modules broken?

Please click here to access the repair form.

Frequently Asked Questions

Please click here to view the answers for the most common questions.

Learning Material

Find Fable STEM lessons and teaching material here.

Download PC App

Download Fable Blockly for your PC or Mac.

Download Mobile App

Download Fable Face on your mobile device.

Have a question?

Click here to view the answers for the most common questions.

Go to our FAQ

Need a repair?

We are sorry to see that your Fable Module is not working. Please fill in the fields below and we will get back to you.

What happens when you submit a repair?

1. One of our skilled technicians will view your submission.

2. If it’s an issue that can be fixed remotely, then our support department will get back to you with a description of how to solve the issue.

3. If it’s an issue that needs to be fixed with a screwdriver and one of our talented technicians, then we will get back to you with a prepaid return label, so that you can send it to us. If it’s under warranty otherwise you’ll receive a quote on the repair.

4. If it needs to be shipped to us for repair, then we will keep you updated on all the steps in the repair, so you know that your module is in good hands.

What our customers say

While working with Fable my students were able to develop comprehensive skills in robotics, programming and innovation.

Michael FynskAntvorskov Skole, Denmark

Fable enables kids with little digital literacy to quickly engage by building, coding and solving problems utilising robotics.

Graeme Wiggins, DirectorLatrobe University, Australien

With Fable, I realised that the students were able to set up more difficult issues that they have been very motivated to go on and solve.

Héoinn BjörnssonH.C. Ørsted Gymnasiet, Denmark

It only takes few minutes for students to assemble their first Fable robot – so they can quickly begin a productive learning process.

Kasper Stoy, Robotics Researcher and Founder of Flow Robotics

I found that the Fable robot is a good classroom system. It is intuitive, easy to set up and easy for the students to use.
It is also a system that grows with the students. Meaning that the students can further develop their programming skills and open new opportunities for their digital development.

Lars Christian Slyngborg, Science TeacherSct. Jørgens Skole, Denmark

We ordered the trial Fable kit to see if it would be easy to include it into our curriculum. We had been wanting to find a way to start robotics with our Y7 and Y8ʼs and Fable appealed to us.

We were thrilled when it arrived and we found it easy to get started. It was really well made and easy to put together. We also loved the blocky editor and found it easy to navigate round. It complimented the other work on blockly we had been doing. We set it up and got a few pupils to try it out. They got Fable to monitor movement, then wave and smile. The best thing though was the discussion between the pupils. The problem solving and thinking skills were a joy to witness.

We loved it so much we ordered a class set and havenʼt looked back.

Karen FlemingKeble Prep School, UK

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Technical Support

Is one of your modules broken?

Frequently Asked Questions

Learning Material

Download PC App

Download Mobile App

Have a question?

Need a repair?

What happens when you submit a repair?

What our customers say

The History

About Us

Support

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We’re here to help you!

Have a question?

Need a repair?

What happens when you submit a repair?

What our customers say

The History

About Us

Support

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